When we’re creating an information architecture, we don’t just use it to build our navigation menus. There are so many other parts of the interface that can benefit from an informed approach to how users perceive the content space as well.
Author: QM
Spend 20 minutes learning how scenarios and storyboards fit in to the user centered design process. Scenarios and storyboarding provide a reality check for your designs, allowing you to see how the interaction will play out in a real environment.
Ideation is the process of generating a lot of different ideas in a short amount of time. And in UX design, a broad set of ideas is more likely to lead to a more creative, more satisfactory solution for your users.
To make sure everyone on the project has the same vision of who you’re building for, create a single picture of “the user.” Assumption personas are fast to create and easy to verify later.
How do you turn data from site visits and other user observations into something coherent you can use to guide product development? Create Experience Maps and extract pain points and user goals!
I’m sharing the early-stage user centered design techniques I use with clients in a series of courses on LinkedIn Learning. Each of the quick courses covers a different technique. Taken together, they should give you a solid set of tools for running a design thinking exercise or “iteration zero”. This isn’t Big Design Up Front, […]
We often overlook one of the biggest benefits to following user centered design techniques. Good user centered design is great at turning empathy-based concepts like users’ thoughts, feelings, frustrations, and desires into something systematic that development team members can use to build products.
My latest LinkedIn Learning online training course “UX Foundations: Information Architecture” is now available. It covers the steps you should follow to create a great information architecture for your site or application, including card sorting and reverse sorting.
My book, Evil by Design is now on sale! Initial reviews are very positive, with people like Alan Cooper (“The Inmates are Running the Asylum“) and Don Norman (“The Design of Everyday Things“) both saying how much they like it. You can find out more at evilbydesign.info. You can download a sample chapter FREE (2.5Mb PDF) – all I ask in return […]
LinkedIn Learning have released the UX Foundations: Usability Testing course I recorded with them earlier in the year. The course takes you through all the aspects of planning, running, and reporting on a typical usability test. In the course, I talk about how to recruit participants, design suitable tasks, moderate and observe a session, and […]