User experience tools for lean or agile teams.

Simple techniques to get you cheap, fast user data.

Bring design thinking into your dev process.

How-to descriptions so you can do it yourself.


One week to create a User Centered Design

Fast methods your team can use to learn about their users, turn that information into designs, and plan their upcoming sprints all in one week.

Stay user-focused during development

Once you start development work, you’ll have lots of user experience questions. Here are some techniques for staying on track to deliver real user delight.

Rinse and repeat: gathering feedback for the next round

  • Staying user-focused during development
  • Find your experts: support call, sales team, forum feedback, and other second hand data (coming soon)
  • Usage metrics (coming soon)
  • Instrumentation (coming soon)

Tips to make your research more effective

What type of test can/should you use?

A cheat sheet to work out what discount method to use, and when to hire a specialist. Where you should run studies at different points in the dev cycle. Also, specific “how to” advice and things to watch out for with each discount method.

Online tools to help you run cheap, fast studies

The web can bring your users to you, if you don’t mind losing some fidelity along the way. Check out a list of sites that specialize in different types of online testing.

Learn more with my online classes

I have created classes that go into these topics in more depth. They are hosted online at LinkedIn Learning. Here’s a taster and links to the full courses:

If you aren’t already a LinkedIn Learning subscriber (check with your employer or school – many have org-wide plans) then I get a small referral payment if you sign up for a free month of membership. That’s plenty of time to check out all my courses and some of the thousands of others they have available!