My latest LinkedIn Learning online training course “UX Foundations: Information Architecture” is now available. It covers the steps you should follow to create a great information architecture for your site or application, including card sorting and reverse sorting.
Even with a good content management system it can be hard to re-arrange stuff after you’ve gone live. Take the time to test out your proposed navigation with a reverse card sort to quickly iterate to a working model.
Users are happiest when your site’s structure – its information architecture – matches the way they think about the problem space. Get insight into their thoughts using a card sorting task. You’ll be surprised how different their perspective is from yours.