Spend 20 minutes learning how scenarios and storyboards fit in to the user centered design process. Scenarios and storyboarding provide a reality check for your designs, allowing you to see how the interaction will play out in a real environment.
People on development teams tend to be great systemizers, but less well developed as empathizers. User research – if you present it the right way – can help systemizing individuals to empathize with the people for whom they are building products.
Spend just one week to get the information you need to build your product right first time. Use these techniques to plan your sprints or even to work out what product to bring to market.
“Turn that frown upside-down” – Take the pain points that you discovered in your user research and re-write them as positive experiences for your customers. These scenarios provide you with new product ideas.