Field studies are great for seeing real user behavior and pain points. It’s also important to get out and test your concepts “in the wild” before you get too invested in code. That’s what intercept studies are for.
Tablet User Experience is not the same as mobile phone user experience – the devices are used in different situations and in different ways. This presentation provides a framework for thinking about common tablet task types and suggestions for how to build useful and usable tablet apps. In the talk, I cover searching, tracking, transacting […]
Mobile usability is hard to perform well – dragging people into the lab and wiring them up with cameras detracts from the experience. This slide deck has some suggestions for how to quickly and cheaply get product feedback for mobile device apps.